Refund Policy

Cancellations

You can cancel your subscription at any time from the Billing page. Cancellation stops future renewals; your workspace stays available until the end of the current billing period.

Monthly charges

Subscriptions are billed monthly in advance. Because access is granted immediately for the full period, partial-month charges are generally non-refundable.

When we do issue refunds

• Duplicate or accidental charges.
• Billing errors on our side.
• A first-time subscription canceled within 7 days where the workspace saw effectively no use.
• Extended service outages that prevented normal use of the product.

Plan changes

Upgrades and downgrades are handled by our payment provider and pro-rated automatically against your current period.

Requesting a refund

Contact support from your account with the charge date and amount. We review requests promptly and, when approved, refund to the original payment method.